Now RecruitingAt Rose Care we understand that a little reliable help from a friendly local face can go a long way. We often get asked various questions from family members, so we felt we would provide you with a list of Frequently Asked Questions regarding our care services.
As always, you can contact us for a chat about how we can help you.
Practical Personal Care – Making day-to-day tasks more doable
Companionship - Because sharing and caring go hand-in-hand »
Accompanied Visits – So you can enjoy getting out & about
Housework Support - A little help in the house can go a long way
Shopping for Independence - You choose. We’re on hand to help.
Specialist Dementia Care - Understanding support for everyone
Palliative Care & End of Life Care - There for you all
Assistance with washing or dressing perhaps, with preparing meals, writing letters or getting on top of medication regimes – it doesn’t need to be much, but it’s amazing how it can help you to have a better quality of life and for your loved ones to have more quality time with you.
At our initial meeting, one of our friendly Client Co-ordinators will take the time to discuss with you in detail what you’d like the outcomes of our support to be.
If you, or a family member, needs help with personal care, please do get in touch. We also take on referrals from Ipswich Hospital and the local authority. You can contact us by phone, via the referral form on this website, or simply pop in the Rose Care office in West Felixstowe to see us for a chat.
Rose Care is pleased to take on both private and local authority clients. We can accept payment in a number of ways.
Private clients: We issue an invoice every four weeks. Payments can be made via internet banking, cheque or cash. Unfortunately we are unable to set up direct debits.
Local authority clients: Payments may either be made to us directly through direct payments or accounts can be settled in full by social services
Yes, we offer bespoke, specialist home care for people with dementia and their family carers living in Felixstowe Suffolk.
Yes - We can help with shopping trips in Felixstowe, so the choice is always yours.
Yes - We offer support around the home with day-to-day tasks and can help with the housework, so you can feel more at home.
We will encourage individuals in doing tasks themselves too, supporting independent living.
At Rose Care, we often accompany our clients to medical appointments at surgeries in and around Felixstowe or at the hospital in Ipswich.
Sometimes our clients request that we stay with them for the duration of the appointment for reassurance and as a valuable second pair of ears. It can be helpful to have someone to check back with, to alleviate confusion or worry and to assist in remembering the detail when relaying information to concerned friends or family.
Our care-givers can also accompany clients on outings or to help them attend gatherings, such as our Rose Care Club events.
Our companionship or ‘sitting’ service makes it possible for family carers to take time for themselves.
Our friendly carers will provide personal care, meals and companionship whilst you take a well deserved break.
Sometimes this might be an hour or two just sitting quietly with them or perhaps sharing a board game or playing cards.
Taking your loved one out for a walk or drive might be another option.
Whatever their preference, we will ensure that they are comfortable and well looked after as if you were there yourself.
All our carers are covered by Rose Care’s public liability insurance.
We would however expect any client engaging housework support to have household insurance to cover any breakages or damage.
Yes.
At Rose Care, we select and train our carers carefully and pride ourselves on providing an outstanding reliable and flexible service.
All our care-givers are fully DBS checked and attend ongoing training paid for by Rose Care to ensure that we offer a consistent and up-to-date level of quality care.